Contact us
Do you have questions about our products? We are here to help. Fill out the form or contact us directly.
Find Us
2021 TEXAS PLAZA DR APT 2109
IRVING, TX 75062
Support
Call: +1 7868405667
Email: Orders@threewayimport.com
Working hours
Mon – Fri: 08:30 – 20:00
Sat & Sun: 09:30 – 21:30
Have Any Questions?
Our support team is available to help you with any questions about products, orders, or shipments. Please feel free to contact us.
Frequently Asked Questions
At Three-Way Import, we work directly with leading manufacturers such as Warn, K&N, Westin, Rigid, Fox, and Baja Designs. All of our products come with:
•Factory certificate of authenticity
•Unopened original packaging
•Internationally valid manufacturer’s warranty
•Verifiable serial number on each part
We do not sell refurbished products or imitations. Every item in our catalog has been verified by our team of experts before being listed. If you have questions about the authenticity of a specific product, we can provide documentation of origin directly from the manufacturer.
We offer a 100% satisfaction policy:
Returns:
•Timeframe: 30 days from receipt
•Condition: Unused product, in original packaging
•Process: Contact our team for authorization
•Refund: Processed within 5-7 business days
Exchanges:
•If the product is not compatible, we will exchange it at no additional cost
•Our team of experts can help you identify the correct part
•Return shipping coverage included
Manufacturer’s Warranty:
•All products include the original manufacturer’s warranty
•Valid internationally
•Covers manufacturing defects
Tip: Before purchasing, consult with our technical team. We can verify exact compatibility with your vehicle model and year. It’s free and saves you time and money!
We offer two shipping options:
Standard Shipping:
•Time: 10-15 business days
•Cost: Calculated based on weight and destination
•Includes: Real-time tracking
Express Shipping:
•Time: 3-5 business days
•Cost: Premium (check availability)
•Includes: Priority tracking and insurance
For international shipping:
•We handle all customs procedures
•Complete documentation included
•Guaranteed delivery or refund
•We work with reliable carriers (DHL, FedEx, UPS)
Note: Times may vary depending on the destination country. We recommend contacting us for an accurate quote based on your location.